Description
Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:
- Four-hour onsite response, 24 hours per day, 7 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
- YourDrive YourData retention service
Recommended additions include extending Essential services up to 5 years and ading the following:
- Basic Hardware Installation Services
- 24 Hr Committed Service Repair
- Enterprise Server Software Support
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