Description
The Aruba Resident Engineer Service is designed to deliver customizable on-site wireless network expertise to help you meet your performance and business objectives-bringing Aruba wireless mobility engineering skills and experience to your network engineering organization. With access to the Aruba knowledge community, processes, and resources, the resident engineer can assist you in areas such as the design, testing, implementation, and operational aspects of your Aruba wireless solution.
The resident engineer will work at your location as a member of your team to gain knowledge about your requirements, network configurations, and challenges so that they can help you with the support and operation of your Aruba wireless network.
The resident engineer can also help you to avoid common network pitfalls-identifying potential issues and proactively engaging with Aruba technical and engineering (TAC) resources to provide recommendations to help address unexpected wireless challenges.
A mutually agreed Statement of Work (SOW) will detail the activities to be provided by the resident engineer, which will be based on the following service features and your specific requirements.
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